Pentagon Federal Credit Union Reviews, Complaints, and Report 2019

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Below is compiled information from the U.S Consumer Financial Protection Bureau that can help you evaluate the financial products and services of Pentagon Federal Credit Union.

Every day our nonprofit works with people who need a fresh start through bankruptcy because they've been pulled into an arrangement that did not have their best interest at heart. We hope this helps and gives clarity. If you have ideas on how we can improve, send us an email.

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Complaint Received: 2/13/2019

Product
Checking or savings account
Savings account

Issue
Managing an account
Deposits and withdrawals

Company Complaint Response
Company has responded to the consumer and the CFPB and chooses not to provide a public response

Complaint Received: 2/11/2019

Product
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting

Issue
Improper use of your report
Credit inquiries on your report that you don't recognize

Company Complaint Response
Company has responded to the consumer and the CFPB and chooses not to provide a public response

Complaint Received: 2/9/2019

Product
Checking or savings account
Savings account

Issue
Managing an account
Deposits and withdrawals

Complaint Received: 2/7/2019

Product
Mortgage
Home equity loan or line of credit (HELOC)

Issue
Closing on a mortgage

Complaint Received: 2/7/2019

Product
Money transfer, virtual currency, or money service
Domestic (US) money transfer

Issue
Other transaction problem

Complaint Received: 2/7/2019

Product
Credit card or prepaid card
General-purpose credit card or charge card

Issue
Problem when making payments
Problem during payment process

Complaint Received: 2/5/2019

Product
Credit card or prepaid card
General-purpose credit card or charge card

Issue
Trouble using your card
Can't use card to make purchases

Complaint Received: 2/2/2019

Product
Debt collection
Credit card debt

Issue
Attempts to collect debt not owed
Debt is not yours

Complaint Received: 1/31/2019

Product
Debt collection
Auto debt

Issue
Attempts to collect debt not owed
Debt was result of identity theft

Complaint Received: 1/30/2019

Product
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting

Issue
Incorrect information on your report
Information is missing that should be on the report

Company Complaint Response
Company has responded to the consumer and the CFPB and chooses not to provide a public response

Complaint Received: 1/29/2019

Product
Checking or savings account
Checking account

Issue
Managing an account
Problem making or receiving payments

Company Complaint Response
Company has responded to the consumer and the CFPB and chooses not to provide a public response

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