What to do if I receive returned mail originally addressed to one of my creditors

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Written by Andrea Wimmer, Esq..  
Updated June 22, 2020

Summary

If you receive a notice from the court in your bankruptcy case that was originally addressed to one of your creditors but returned to you, the creditor’s address may have been incorrect on your creditor’s matrix or changed after the case was filed.

If you receive a notice from the court in your bankruptcy case that was originally addressed to one of your creditors but returned to you, the creditor’s address may have been incorrect on your creditor’s matrix or changed after the case was filed. Unfortunately, not all creditors file a change of address form with the bankruptcy court when their address changes.

Find the creditor’s correct address and send the notice to them as soon as possible. To ensure your case proceeds smoothly, follow these steps to update the creditor’s address with the court as well. 

About the author

Andrea Wimmer, Esq.

Andrea practiced exclusively as debtors’ counsel in consumer chapter 7 and 13 cases for more than 10 years before joining Upsolve, first as a contributing writer and editor and ultimately joining the team full time in August 2019. While in private practice, Andrea handled all ban... read more

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Upsolve is a 501(c)(3) nonprofit that started in 2016. Our mission is to help low-income families who cannot afford lawyers file bankruptcy for free, using an online web app. Spun out of Harvard Law School, our team includes lawyers, engineers, and judges. We have world-class funders that include the U.S. government, former Google CEO Eric Schmidt, and leading foundations. It's one of the greatest civil rights injustices of our time that low-income families can’t access their basic rights when they can’t afford to pay for help. Combining direct services and advocacy, we’re fighting this injustice.

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