I haven’t heard from anyone for a bit. What should I do?

3,728 families have filed bankruptcy using Upsolve. Learn More.

Written by Kristin Turner, Harvard Law Grad.  
Updated May 16, 2019

Summary

First, make sure you completed the questionnaire, document upload, and credit counseling. If not, finish those. 

First, make sure you completed the questionnaire, document upload, and credit counseling. If not, finish those. 

If you did finish those and you found Upsolve through a legal aid organization, contact your legal aid organization to check your status.

If you found Upsolve directly, make sure to schedule your meeting using our online scheduling tool and follow the directions we give you about your video meeting. 

About the author

Kristin Turner, Harvard Law Grad
Recipient of Harvard Law School’s Public Welfare Foundation A2J Tech Fellowship.

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Upsolve is a 501(c)(3) nonprofit that started in 2016. Our mission is to help low-income families who cannot afford lawyers file bankruptcy for free, using an online web app. Spun out of Harvard Law School, our team includes lawyers, engineers, and judges. We have world-class funders that include the U.S. government, former Google CEO Eric Schmidt, and leading foundations. It's one of the greatest civil rights injustices of our time that low-income families can’t access their basic rights when they can’t afford to pay for help. Combining direct services and advocacy, we’re fighting this injustice.

To learn more, read why we started Upsolve in 2016, our reviews from past users, and our press coverage from places like the New York Times and Wall Street Journal.

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