What to do if I have a "Certificate of Notice" that says "undeliverable" next to creditors?

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In a Nutshell

When you file bankruptcy, the court sends a document called the "Official Form 309A Notice of Chapter 7 Bankruptcy Case -- No Proof of Claim" to the creditors you listed on your bankruptcy paperwork. This form gives each creditor important information about your case and tells them what they need to do if they have a reasonable objection to your bankruptcy.

Written by Attorney Andrea Wimmer.  
Updated July 22, 2020


The Certificate of Notice confirms that the court sent a notice about your bankruptcy filing to all of the addresses listed on the certificate. The addresses are taken from the creditor matrix you submitted to the court when you filed your case. 

If you notice that one or more creditors are marked as “undeliverable” on the Certificate of Notice, it means that the creditor did not receive what the court sent them because the address was inaccurate.

Follow these steps to update the address(es) with the court to make sure these creditors receive the necessary notice of your case. 



About the author
Attorney Andrea Wimmer

Andrea practiced exclusively as debtors’ counsel in consumer chapter 7 and 13 cases for more than 10 years before joining Upsolve, first as a contributing writer and editor and ultimately joining the team full time in August 2019. While in private practice, Andrea handled all ban... read more

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