Financial Coach (Part-Time Volunteer, Remote)
Upsolve is an award-winning nonprofit that helps low-income families file for bankruptcy for free, using technology. To date, Upsolve has relieved over $400 million in debt for low-income families trapped in debt from medical bills, predatory loans, and layoffs. We combine the scale of tech startups with the quantifiable impact of the most effective nonprofits.
Written by Upsolve Team.
Updated January 6, 2022
Upsolve is an award-winning nonprofit that helps low-income families file for bankruptcy for free, using technology. To date, Upsolve has relieved over $400 million in debt for low-income families trapped in debt from medical bills, predatory loans, and layoffs. We combine the scale of tech startups with the quantifiable impact of the most effective nonprofits.
Upsolve is funded by Y Combinator, Eric Schmidt, and the Robin Hood Foundation. Our funders also include Jim Breyer, who led the Facebook Series A, Vinod Khosla, founder of Khosla Ventures and SUN Microsystems, and Chris Sacca, an early investor in Instagram, Facebook, and Uber. To date, we've raised over $6 million.
In 2020, TIME named Upsolve one of the Top 100 Inventions of the Year. In 2019, Fast Company named Upsolve World Changing Idea of the Year in Social Justice. In 2018, the New York Times gave Upsolve the Good Tech Award.
The Role
Upsolve is hiring a part-time volunteer Financial Coach to help provide professional answers to financial questions from low-income families trapped in debt. As a Financial Coach, you'll join our public financial information community and respond to questions about financial topics like bankruptcy, student loans, wage garnishment, and credit scores. You'll help us advance our mission to improve the lives of low-income Americans by helping ensure that everyone who joins our community can receive high-quality answers to their questions.Along with supporting our users, you’ll provide weekly feedback to our engineering team on how we improve our product, based on what you hear from users.
You're a good fit if:
You have a track record of helping low-income communities or a personal connection to our work.
You have experience providing financial or legal information as an attorney, paralegal, legal assistant, financial counselor, or a similar position.
You’re a great writer and problem solver with experience breaking down complicated topics for lay audiences.
You're not a good fit if:
You do not have any prior experience providing financial or legal information.
How to Apply?
We’d love to talk to you. Send an email to claire@upsolve.org. Please include your resume and a couple of paragraphs about why you think you'd be a good fit for the role.
