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Editorial Policy

You’ll always be our top priority. For transparency, we share information like how Upsolve remains free and our editorial guidelines (below). This gives you a window into how we approach the articles we write for millions of website visitors like you.

Principles of our editorial content

  • Empowering: We believe everyone should be able to easily understand and access their rights. We provide the information and education you can use to confidently get a financial fresh start.

  • Unbiased: Our content is thoughtfully written by attorneys and financial professionals and does not support any specific economic or political perspective. Recognizing that bankruptcy is not right for everyone and every situation, we never push bankruptcy as your only option.

  • Accurate: Having accurate, accessible, and up-to-date information is of the highest importance to us. That’s why we routinely update our content for clarity and accuracy. Every article is written by a legal or financial professional and reviewed by a bankruptcy attorney before being published. If inaccurate or outdated information is found it is promptly corrected. If you believe you have identified an error in any of our content please let us know by emailing

  • Readable: Legal and financial information can often be intimidating and hard to understand. We believe it is a civil rights injustice when legal information cannot be easily accessed or understood. We use Flesch–Kincaid readability tests to ensure our content can be read and understood by anyone with a 10th-grade reading level or above. To increase access to justice, we continually revise our content to make it easier to read. As of August 2020, all new and updated content aims to be readable for anyone with an 8th or 9th grade reading level or above.

  • Promoting justice: Upsolve is a social, economic, legal, and racial justice oriented nonprofit. It is of the utmost importance that our content promotes dignity and respect for all, regardless of one’s age, nationality, faith, gender identity, sexual orientation, ethnicity, relationship status, physical or mental ability, or family type.


Our editorial team upholds the Codes of Ethics of the Society for Advancing Business Editing and Writing (SABEW).


Upsolve is a 501(c)(3) nonprofit that started in 2016. Our mission is to help low-income families resolve their debt and fix their credit using free software tools. Our team includes debt experts and engineers who care deeply about making the financial system accessible to everyone. We have world-class funders that include the U.S. government, former Google CEO Eric Schmidt, and leading foundations.

To learn more, read why we started Upsolve in 2016, our reviews from past users, and our press coverage from places like the New York Times and Wall Street Journal.