Questions about Upsolve
Learn about Upsolve, America’s #1 free bankruptcy tool.
Upsolve helps you get a fresh start for free through bankruptcy. Our free web tool helps you generate your bankruptcy forms in three hours. Since 2016, we have helped more than 3,000 families erase their debt and get a fresh start. Learn more about our nonprofit and what we do.
This page is your home base for answering your questions about Upsolve.
Filter by content also tagged as:
Starting Social Enterprises in College: A Playbook
Written by Rohan Pavuluri.
Updated September 14, 2020
This guide aims to provide that tactical advice for college students, focusing on the really unique advantage we have of still being in school. This guide also has a social bent, as I had the chance to talk with countless social entrepreneurs during the course of writing it.
Read More →Why you Should Consider Nontraditional Summer Opportunities
Written by Rohan Pavuluri.
Updated July 22, 2020
Optionality is a dangerous drug. The risk of closing down a door you’ll likely never walk through is the price of discovering something you love.
Read More →Can Upsolve Help Me Get My Student Loans Discharged?
Written by Kristin Turner, Harvard Law Grad.
Updated June 26, 2023
Potentially, yes! Upsolve may be able to help you get your student loans discharged if you are already filing your Chapter 7 bankruptcy using our free filing tool.
Read More →Can I file bankruptcy with my spouse through Upsolve?
Written by Jonathan Petts.
Updated July 22, 2020
Unfortunately, due to limitations in our software, Upsolve cannot assist couples with a joint filing. But, you can use Upsolve to file a Chapter 7 bankruptcy without your spouse.
Read More →Is Upsolve free?
Written by Jonathan Petts.
Updated July 22, 2020
Yes, Upsolve is 100% free to use. We're a nonprofit funded by the government and charities.
Read More →Can Upsolve help me file for an adversary proceeding?
Written by Jonathan Petts.
Updated July 22, 2020
*__Unfortunately, No__*. Upsolve can help debtors file for Chapter 7 bankruptcy but we are unable to help debtors with adversary proceedings or other related filings.
Read More →How Many Steps Are There From Start to Finish Before I File?
Written by Kristin Turner, Harvard Law Grad.
Updated September 19, 2023
There are seven pre-filing steps, and we will guide you every step of the way.
Read More →Do I meet with an attorney?
Written by Jonathan Petts.
Updated July 22, 2020
No. Upsolve is a free online self-service software tool for people to file bankruptcy on their own.
Read More →Can you help me if I'm not computer literate?
Written by Jonathan Petts.
Updated July 22, 2020
Unfortunately, we cannot help you if you're not computer literate. Please try going to your local legal aid.
Read More →I already took my credit counseling course.
Written by Jonathan Petts.
Updated July 22, 2020
That's great! Just upload your certificate when we ask for it after the questionnaire.
Read More →Is Upsolve a petition preparer?
Written by Jonathan Petts.
Updated July 22, 2020
No. Upsolve is a non-profit that provides a free self-service software tool for low-income Americans filing Chapter 7 bankruptcy without an attorney. Upsolve is not a bankruptcy petition preparer.
Read More →Is Upsolve my lawyer?
Written by Jonathan Petts.
Updated October 20, 2020
Upsolve is not your lawyer. Upsolve does not provide legal advice in anyway. You are filing for bankruptcy on your own.
Read More →Does this cost money?
Written by Jonathan Petts.
Updated August 7, 2020
No. Upsolve is totally free.
Read More →Do you do things other than bankruptcy?
Written by Jonathan Petts.
Updated July 22, 2020
No. Upsolve does not assist with anything other than Chapter 7 bankruptcy.
Read More →Will we have to pay a lawyer?
Written by Jonathan Petts.
Updated July 22, 2020
No. If you use Upsolve, you will not have to pay any lawyer anything to file for bankruptcy.
Read More →Can I meet the Upsolve team in person?
Written by Jonathan Petts.
Updated July 22, 2020
We have thousands of debtors who rely on us each year. For this reason, we only provide email support.
Read More →Do you handle adversarial proceedings?
Written by Jonathan Petts.
Updated July 22, 2020
If you use Upsolve to file your bankruptcy and you need help in an adversarial proceeding, we will do our best to find you a pro bono attorney to help you.
Read More →Do you do Chapter 13?
Written by Jonathan Petts.
Updated July 22, 2020
No, Upsolve does not do Chapter 13 bankruptcies.
Read More →Is Upsolve real? Is this a legitimate service?
Written by Attorney Andrea Wimmer.
Updated August 1, 2023
Yes! Upsolve is 100% a legitimate service! We are a small mission-driven team of dedicated individuals, focused on a single goal: Helping low-income Americans struggling with too much debt get a fresh start by filing a Chapter 7 bankruptcy.
Read More →How can I schedule a meeting with Upsolve?
Written by Kristin Turner, Harvard Law Grad.
Updated July 22, 2020
Unfortunately, we do not schedule meetings with our users. We wish we could. We love our users. But sadly, we don't do calls or live chats. We get 100+ inquiries a day, so we don't have the resources as a cash-strapped nonprofit.
Read More →Can I mention the Upsolve website to my trustee?
Written by Kristin Turner, Harvard Law Grad.
Updated September 17, 2020
Yes. You should always be truthful. Make sure to mention that Upsolve is a legal aid nonprofit that charges nothing.
Read More →Can Upsolve help me with my emergency filing?
Written by Upsolve Team.
Updated July 22, 2020
Due to court filing deadlines and the high volume of users Upsolve may not be able to accommodate a quick petition turnaround time so we cannot assist those that have filed an emergency filing.
Read More →How Is Upsolve Free?
Written by Jonathan Petts.
Updated March 21, 2023
A note from our CEO on why transparency matters to us.
Read More →How to Break into Legal Tech as a Law Student
Written by Jonathan Petts.
Updated September 10, 2020
In 2018, venture capitalist invested over $1 billion into legal tech. There's never been a better time to think about finding a job at the intersection of tech and law.
Read More →Why Does Upsolve Believe in Earning Revenue?
Written by Jonathan Petts.
Updated February 16, 2023
Earning revenue makes Upsolve a more sustainable, effective, and impactful nonprofit.
Read More →What Are Our Limits?
Written by Jonathan Petts.
Updated February 16, 2023
To determine if someone is a good fit for Upsolve, we ask hundreds of questions. If someone isn't a good fit for our free tool based on their answers, we let them know.
Read More →What is Upsolve's Contact Information?
Written by the Upsolve Team.
Updated August 16, 2020
As a small nonprofit we sadly don't have the resources to be able to provide phone or other live support. If you are a current user and need to get in touch with us, please please visit help.upsolve.org and use the "Submit a Request" feature in the top right corner to send us a message and someone will get back to you as soon as possible. If you have general questions about filing bankruptcy, feel free to visit our Learning Center any time to find out more about the process and what to expect.
Read More →Is Upsolve the same as DebtorCC?
Written by the Upsolve Team.
Updated July 22, 2020
No, Upsolve is not the same as DebtorCC. Upsolve is a legal aid nonprofit that helps low-income Americans get Chapter 7 bankruptcy relief without an attorney. DebtorCC is a government approved credit counseling company that offers the required pre- and post-filing bankruptcy courses to folks in all 50 states.
Read More →Provide free evaluations to people who need help
Written by the Upsolve Team.
Updated October 2, 2020
If you’re an experienced bankruptcy attorney who provides affordable assistance and has a pristine record with your State Bar Association, we invite you to reach out to us.
Read More →Everything You Need to Know About Upsolve for Bankruptcy or Debt Relief
Written by Upsolve Team.
Updated October 30, 2024
Upsolve is a nonprofit that helps low-income Americans overcome their debt. We offer a free filing tool that helps people file Chapter 7 bankruptcy without a lawyer. But we know that bankruptcy isn't the only option for dealing with debt. That's why we're expanding our services with Upsolve Assist, a comprehensive debt relief platform launching soon. Upsolve Assist provides personalized guidance on various debt relief options like debt repayment plans, consolidation, debt management plans, settlement, and income-driven repayment plans for student loans.
Read More →Upsolve's Commitments to Our Users
Written by the Upsolve Team.
Updated October 31, 2024
Upsolve is here to empower you. We understand how stressful it is to navigate debt, low credit scores, and bankruptcy on your own. You deserve support that helps you regain control of your financial health. Here's what you can expect from us.
Read More →
