How is Upsolve free?

3,651 families have filed bankruptcy using Upsolve. Learn More.

Written by Rohan Pavuluri.  
Updated February 13, 2020

Dear Community,

Transparency is one of our nonprofit’s core values. That’s why it’s important to us that you know how Upsolve stays free, how we spend our money, and who owns Upsolve. If you want to know why we started Upsolve, here's my story.

How is Upsolve free?

Upsolve is free for three reasons. First, we receive funding from the government. We’re lucky that the government believes that low-income people should receive free access to legal services. The government gives us funding to build and maintain our free tool.

Second, we receive funding from charitable foundations and individuals. Some of these individuals are wealthy people who want to give back. Some of them are Upsolve users who want to pay it forward.

Third, we generate revenue by providing a matching service to private independent attorneys when people ask for them, because we recognize the limits of our software and know that a free consultation with an attorney can help the individual assess whether bankruptcy is the right option. Read more about the limits of who we can help. We make no representation of the quality of these private attorneys and they have no affiliation with Upsolve. Many people decide, following their free consultation, not to file for bankruptcy.

To be a more effective, sustainable, and impactful nonprofit, we believe it's important to generate earned revenue. Read more on why.

How does Upsolve spend money?

Our number one expense is salaries. Running a technology nonprofit is expensive, as it requires a specialized set of skills that we need to hire for. We also spend money on our office rent, traveling to conferences, insurance, software, and marketing. We spend a small amount of money on accounting and bookkeeping, team building, and office supplies.

Who Owns Upsolve?

We’re a nonprofit. This means that the American people own Upsolve. You own Upsolve just as much as I do.

Best,

Rohan, CEO and Co-Founder

About the author

Rohan Pavuluri
Rohan Pavuluri is the CEO and Co-founder of Upsolve. He graduated from Harvard College in 2018.

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Upsolve is a 501(c)(3) nonprofit that started in 2016. Our mission is to help low-income families who cannot afford lawyers file bankruptcy for free, using an online web app. Spun out of Harvard Law School, our team includes lawyers, engineers, and judges. We have world-class funders that include the U.S. government, former Google CEO Eric Schmidt, and leading foundations. It's one of the greatest civil rights injustices of our time that low-income families can’t access their basic rights when they can’t afford to pay for help. Combining direct services and advocacy, we’re fighting this injustice.

To learn more, read why we started Upsolve in 2016, our reviews from past users, and our press coverage from places like the New York Times and Wall Street Journal.

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