Transparency is one of our nonprofit’s core values. That’s why it’s important to us that you know how Upsolve stays free, how we spend our money, and who owns Upsolve.
How is Upsolve free?
Upsolve is free for three reasons. First, we receive funding from the government. We’re lucky that the government believes that low-income people should receive free access to legal services. The government gives us funding to build and maintain our free tool.
Second, we receive funding from charitable foundations and individuals. Some of these individuals are wealthy people who want to give back. Some of them are Upsolve users who want to pay it forward.
Third, attorneys pay us to market to people who we can't help. When someone who is not low-income takes our screener, we let them know that Upsolve is not right for them, and we ask whether they’d like a free consultation with an attorney. We also let people know they're not the right fit if they're a homeowner, have a pending personal injury case, own over $10,000 in assets, or want to file a joint bankruptcy with their spouse. If the person opts in, we connect them with LegalZoom Local. We always let people who request a private attorney know about the free legal aid options available in their area.
How does Upsolve spend money?
Our number one expense is salaries. Running a technology nonprofit is expensive, as it requires a specialized set of skills that we need to hire for. We also spend money on our office rent, traveling to conferences, insurance, software, and marketing. We spend a small amount of money on accounting and bookkeeping, team building, and office supplies.
Who Owns Upsolve?
We’re a nonprofit. This means that the American people own Upsolve. You own Upsolve just as much as I do.
Rohan, CEO and Co-Founder