Upsolve

Read about Upsolve and its work in the community.

What are our limits?

During our first three years at Upsolve, we had to answer a hard question: who is Upsolve for?

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Legal Aid partnering with Upsolve

Screen individual who calls for the following ten criteria. If they pass, let them know they can go to Upsolve.org to produce their paperwork and file their forms. If you have attorney resources, you can let the individual know that after they’re done preparing their forms with Upsolve, they can come back to you to get the forms reviewed.

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How to Break into Legal Tech as a Law Student

In 2018, venture capitalist invested over $1 billion into legal tech. There's never been a better time to think about finding a job at the intersection of tech and law.

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How to File Chapter 7 with No Money?

Upsolve can help you file Chapter 7 bankruptcy with no money down if you qualify.

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Our Plans for the Future

Our plan for the future of Upsolve.

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How is Upsolve free?

Transparency is one of our nonprofit’s core values. That’s why it’s important to us that you know who owns Upsolve, where our money comes from, and how we spend our money.

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Can Upsolve help me with my emergency filing?

Due to court filing deadlines and the high volume of users Upsolve may not be able to accommodate a quick petition turnaround time so we cannot assist those that have filed an emergency filing.

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How can I schedule a meeting with Upsolve?

Unfortunately, we do not schedule meetings with our users. We wish we could. We love our users. But sadly, we don't do calls or live chats. We get 100+ inquiries a day, so we don't have the resources as a cash-strapped nonprofit.

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I haven’t heard from anyone for a bit. What should I do?

First, make sure you completed the questionnaire, document upload, and credit counseling. If not, finish those. 

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Is Upsolve my lawyer?

No. Upsolve is not your lawyer. Upsolve does not provide legal advice in anyway. You are representing yourself. This is called being pro se.  

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Can I mention the Upsolve website to my trustee?

Yes. You should always be truthful. Make sure to mention that Upsolve is also a legal aid nonprofit that charges nothing. 

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Can I meet the Upsolve team in person?

We have thousands of debtors who rely on us each year. For this reason, we only provide email support.

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Can I have longer than 5 days?

Yes. Everyone has unlimited time to use Upsolve. We just say "5 days" so that you are more motivated to get all of your ducks in order before filing.

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How do I know if I qualify for Upsolve?

Click "See If You Qualify" at [upsolve.org](https://upsolve.org "upsolve.org") and take our online screener. You'll see quickly if you make our income cutoffs and if you're in the states where we operate. 

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Do you do things other than bankruptcy?

No. Upsolve does not assist with anything other than Chapter 7 bankruptcy. 

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Does this cost money?

No. Upsolve is totally free. 

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I need more than 5 days.

No problem. We just have the 5 day limit to encourage people to move faster. In reality you can take as long as you want and we'll be here for you. 

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Is Upsolve a petition preparer?

No. Upsolve is a legal aid organization, and staff attorneys review your case. We are not a petition preparer because (1) we do not charge, and (2) we have attorneys on staff who review your forms. 

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Is Upsolve my lawyer?

Upsolve is not your lawyer. A lawyer will review your case to make sure that it's ready to be filed with the court. But this lawyer is not technically "your lawyer" in the eyes of the court. You are filing for bankruptcy on your own. 

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Do you handle adversarial proceedings?

If you use Upsolve to file your bankruptcy and you need help in an adversarial proceeding, we will do our best to find you a pro bono attorney to help you.

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Is Upsolve real? Is this a legitimate service?

Yes! We're able to keep our lights on as a nonprofit because we're funded by the U.S. government and other charities. 

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Will we have to pay a lawyer?

No. If you use Upsolve, you will not have to pay any lawyer anything to file for bankruptcy. 

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I’m being evicted. Can you help?

It depends. If your landlord already has won an eviction judgment against you, you have a complicated case that isn’t a good fit for Upsolve. If your landlord is only in the process of suing for eviction, you can use Upsolve.

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Do I meet with an attorney?

An attorney will review your forms before you file them with the court. But you will not be meeting with an attorney face-to-face. If we had an attorney meet face-to-face with each user, we would not be able to help nearly as many people as we seek to help.

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Can non-government private student loans get discharged?

Unfortunately, Upsolve is not a good fit for anyone trying to discharge student loans. We suggest you contact an attorney.

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I own a mobile home/manufactured home. Can Upsolve help me?

Unfortunately, Upsolve is unable to help homeowners and owners of mobile homes or manufactured homes at this time.

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Can Upsolve help me get my student loans discharged?

__*Unfortunately, No.*__ Upsolve can help debtors file for Chapter 7 bankruptcy but we are unable to help debtors prove undue hardship. Your best option is to hire a lawyer or see if your state provides free legal services by calling 311 or finding [your state's website](https://www.lsc.gov/what-legal-aid/find-legal-aid "your state's website"). 

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Is Upsolve free?

Yes, Upsolve is 100% free to use. We're a nonprofit funded by the government and charities. If you want to donate to us after you file for bankruptcy, we'd love your support. 

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Where can I take the first credit counseling course?

Log in to your Upsolve account, and we'll give you the instructions. Upsolve users should go to [DebtorCC.org](http://bit.ly/2kQEQFx "debtorcc.org"). 

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Do I get to talk to an attorney?

You will either talk to an attorney or a paralegal that's supervised by an attorney. No member of the Upsolve team will ever give you legal advice. We do, however, refer out questions that require legal advice. 

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Can Upsolve help me file for an adversary proceeding?

*__Unfortunately, No__*. Upsolve can help debtors file for Chapter 7 bankruptcy but we are unable to help debtors with adversary proceedings or other related filings.

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Can Upsolve help me get my student loans discharged?

Unfortunately, No. Upsolve can help debtors file for Chapter 7 bankruptcy but we are unable to help debtors prove undue hardship. Your best option is to hire a lawyer or see if your state provides free legal services by calling 311 or finding your state's website here. 

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Starting Social Enterprises in College: A Playbook

This guide aims to provide that tactical advice for college students, focusing on the really unique advantage we have of still being in school. This guide also has a social bent, as I had the chance to talk with countless social entrepreneurs during the course of writing it.

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Why you Should Consider Nontraditional Summer Opportunities

Optionality is a dangerous drug. The risk of closing down a door you’ll likely never walk through is the price of discovering something you love.

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Legal Services Corporation
Robin Hood
The Upsolve Team
Harvard University
Fast Forward

Upsolve is a 501(c)(3) legal aid nonprofit that started in 2016. Our mission is to help low-income Americans in financial distress get a fresh start through Chapter 7 bankruptcy at no cost. We do this by combining the power of technology with attorneys. Spun out of Harvard Law School, our team includes lawyers, engineers, and judges. We have mission-driven funders that include the U.S. government, former Google CEO Eric Schmidt, and private charities.

To learn more, read our reviews from past clients, or read our press coverage.

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