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How Bankruptcy Changed My Life — And Why I’m Helping Others: The Story Behind Upsolve

1 minute read Upsolve is a nonprofit that helps you get out of debt with education and free debt relief tools, like our bankruptcy filing tool. Think TurboTax for bankruptcy. Get free education, customer support, and community. Featured in Forbes 4x and funded by institutions like Harvard University so we'll never ask you for a credit card.  Explore our free tool


In a Nutshell

A note from our co-founder, Ben Jackson, on how Upsolve got started.

Written by Ben Jackson
Updated May 5, 2025


Hey — Ben here. I’m one of the co-founders of Upsolve, and I want to tell you a bit about where this all started and why it matters to me.

Eight years ago, I was buried in $60,000 of credit card debt from a small business that went under. I was driving for Uber, working 60-hour weeks, and still couldn't keep up with interest payments. I relied on food stamps to get by.

I knew bankruptcy could offer a fresh start, but I couldn't afford a lawyer. Figuring out how to file on my own was confusing, frustrating, and filled with dead ends. It took months of trial and error with court websites, conflicting advice, and complicated legal forms.

Eventually, I made it through — and the experience changed my life. I went on to graduate from law school and co-found Upsolve alongside Jonathan Petts, Rohan Pavuluri, and Mark Hansen. I'm now a dad, a husband, and someone who wakes up every morning driven by a simple mission: to make it easier for others to get the fresh start that changed my life.

Today, Upsolve is the largest bankruptcy nonprofit in the United States. Our free filing tool has helped more than 17,000 Americans erase over $750 million in debt — all without charging a cent. We’re able to provide our services for free thanks to funding from the Legal Services Corporation (LSC)—a government-funded nonprofit established by the U.S. Congress—as well as support from charitable foundations like the Gates Foundation, Robin Hood Foundation, and AlleyCorp.

If you're feeling stuck like I once did, I hope Upsolve can be your first step forward.

👉 Ready for your fresh start? See if you qualify — it just takes two minutes and our services are 100% free.

Ben Jackson, COO and Co-Founder



Written By:

Ben Jackson

Ben Jackson co-founded Upsolve after his own experience navigating $60,000 of crippling debt and finding freedom through bankruptcy. That journey opened his eyes to how inaccessible and confusing the bankruptcy process was for millions of Americans who needed a fresh start. Motiv... read more about Ben Jackson

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Upsolve is a 501(c)(3) nonprofit that started in 2016. Our mission is to help low-income families resolve their debt and fix their credit using free software tools. Our team includes debt experts and engineers who care deeply about making the financial system accessible to everyone. We have world-class funders that include the U.S. government, former Google CEO Eric Schmidt, and leading foundations.

To learn more, read why we started Upsolve in 2016, our reviews from past users, and our press coverage from places like the New York Times and Wall Street Journal.