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How It Started… One Upsolver’s Quest To Discharge Her Student Loans

1 minute read Upsolve is a nonprofit that helps you get out of debt with education and free debt relief tools, like our bankruptcy filing tool. Think TurboTax for bankruptcy. Get free education, customer support, and community. Featured in Forbes 4x and funded by institutions like Harvard University so we'll never ask you for a credit card.  Explore our free tool


In a Nutshell

One Upsolver who is actively in the process of seeking a discharge of her student loans has shared parts of her journey with us. While her incredibly detailed outline will soon be turned into a guide of sorts, we thought it might be helpful to give others an idea of where she started.

Written by the Upsolve Team
Updated August 1, 2023


One Upsolver who is actively in the process of seeking a discharge of her student loans has shared parts of her journey with us. While her incredibly detailed outline will soon be turned into a guide of sorts, we thought it might be helpful to give others an idea of where she started. 

Step 1 - Get Some General Answers 

She researched what an adversary proceeding is, whether there’s a timeframe or deadline she needs to worry about (there isn’t a deadline for the initial filing) and what the “Brunner Test” and the “Totality of the Circumstances Test” are exactly. 

(Answer: They’re how judges analyze whether someone’s student loans should be discharged.)

She also made sure to double check whether her loans were private or federal student loans.

Upsolve Member Experiences

1,774+ Members Online
Aron Doughty
Aron Doughty
★★★★★ 14 hours ago
Upsolve was super easy to use. Saved a lot money not having to pay lawyers. I filed in July and just got notice my bankruptcy was officially discharged for my credit cards. I am still not sure ab🤔 ut my student loans though. My credit report says the balance is $0 but the student loan website says I still owe so I filed an adversary complaint and my court hearing is in December. Upsolve doesn’t help with the student loan part you will need to do some research to file that part. Just Google “pleading letter” and use that format to file the adversary complaint if you also want to try to file for your student loans. Over all though upsolve is a great tool for those that can’t afford a lawyer. They will even help you thru the process of getting the court fee if you meet income requirements. I decided to just pay tho as I didn’t wanna slow down the process.
Read more Google reviews ⇾
Jason A
Jason A
★★★★★ 14 hours ago
They are very easy to follow instructions. Also if you are any type of procrastinator, you will get enough reminders to make sure you get everything done
Read more Google reviews ⇾
Mike Smith
Mike Smith
★★★★★ 14 hours ago
Takes a while. But they help frfr
Read more Google reviews ⇾

Step 2 - Learn the Lingo 

In addition to figuring out which test her judge would use, she also buckled down and learned some vocabulary, like “preponderance of the evidence” and “undue burden” and got up close and personal with any case law she could find. 

She read cases (as in the judge’s written decisions) involving the Department of Education where the judge granted the discharge and where the judge denied the discharge. 

Step 3 - Craft Your Complaint

Admitting that it sounds harder than it is, she started this process by “formulating a preliminary claim as to why [her] student loans should be discharged and then try [to] figure out how you can prove that claim through each of the tests.”

In large part, this meant collecting a bunch of documents. We’ll cover what kind of documents you should make sure you have handy in the guide. For now, suffice it to say that this Upsolver took the same ‘overprepare for everything’ approach to this as she did to learning the lingo. 

In another article, we’ll share some of her impressions when it comes to actually putting together the complaint, the “little things” that complicated it unnecessarily (pleading paper, what do you mean “pleading paper?!”) and where she is now in the process. In so doing, we hope to give all Upsolvers a glimpse in what it’s like to sue the Department of Education to get your student loans discharged. 

So, stay tuned ...

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Written By:

The Upsolve Team

Upsolve is fortunate to have a remarkable team of bankruptcy attorneys, as well as finance and consumer rights professionals, as contributing writers to help us keep our content up to date, informative, and helpful to everyone.

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Upsolve is a 501(c)(3) nonprofit that started in 2016. Our mission is to help low-income families resolve their debt and fix their credit using free software tools. Our team includes debt experts and engineers who care deeply about making the financial system accessible to everyone. We have world-class funders that include the U.S. government, former Google CEO Eric Schmidt, and leading foundations.

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