How To Deal With Radius Global Solutions

What Is Radius Global Solutions?

Radius Global Solutions LLC is a debt collection agency based in Edina, Minnesota. Radius collects for various industries, including utilities, telecommunications, healthcare, government, retail, and more. 

Here is their contact information:

Website: https://www.radiusgs.com/

Address: 7831 Glenroy Rd Ste 250, Edina, MN 55439-3117

Phone number: (888) 287-5711

How does Radius Global Solutions get your debt account? The original creditor, such as a credit card company, probably sold your debt account to them after trying unsuccessfully to collect on a delinquent account.

Why Is Radius Global Solutions Contacting Me?

Radius Global Solutions is contacting you to collect a debt. The company collects several kinds of debt, including healthcare debt and utilities/telecommunication debt like power bills or cell phone bills.

Since Radius Global Solutions now owns your debt, if you need to work out a negotiation — like a repayment plan — you must work directly with the debt collection agency. 

Is Radius Global Solutions Legit?

Yes, Radius Global Solutions is a legitimate company. However, according to the Better Business Bureau (BBB) and the Consumer Financial Protection Bureau (CFPB), Radius Global Solutions has received hundreds of complaints. 

Consumers have filed over 480 complaints filed against Radius Global Solutions with the BBB in the past three years. Multiple complaints mentioned the customer not getting the proper paperwork documenting the details of the debt they allegedly owe. 

A debt collector not giving sufficient information about a debt is a common violation of the Fair Debt Collection Practices Act (FDCPA). The FDCPA is a federal law that protects you from harassment and unlawful behavior from third-party debt collectors and collection agencies. 

If you believe a debt collector has committed a violation, you can report them to the CFPB and even sue for compensation. 

Note to reader: These reviews and complaints highlight relevant issues but may not represent all consumers’ experiences.

How Do I Know if I’m Being Scammed?

Even though Radius Global Solutions is a legitimate company, scammers may use the company’s name when contacting you in an attempt to con you. They’ll typically ask for sensitive information, like bank account information or your Social Security number. This IS a red flag. A legitimate debt collection agency would already have that information. 

To avoid being scammed, validate the debt. Don’t hesitate to ask for more information if the situation seems suspicious (more on this below). 

Do I Have To Pay Radius Global Solutions?

Maybe. But before you pay anything or provide any information, validate the debt to verify that:

• The account is yours

• The debt collector genuinely owns the debt

• The amount of debt is accurate   

Debt collectors get information wrong frequently. They may not have the right debt, for example, and validating the debt can protect you against these mistakes.

Below are steps you can take to verify and validate the debt. 

Step 1: Send a Debt Verification Letter

If you haven’t already received a debt validation letter from Radius Global Solutions, request one from them. You can also craft and send a debt verification letter. 

A debt validation letter is a letter from the debt collector that includes basic information about a debt they’re trying to collect from you. By law, a debt collection company is supposed to send you a debt validation letter before or within five days of first contacting you. They must also give you a 30-day window to dispute the debt. During this time, the collection agency can't continue collection efforts (phone calls, letters, emails, etc.).

If Radius Global Solutions can't verify your debt within those 30 days, you shouldn't have to pay. If this happens, check your credit report and dispute any errors with the major credit bureaus. 

If they can verify your debt within the 30-day window, you must decide what to do next. Your next steps depend on whether you agree or disagree with the amount they claim you owe.

Step 2: Decide What To Do Next

When dealing with debt collectors, you may feel stuck, but you do have some choices.

If the debt collector has verified that you owe the debt they claim you do, you’ll need to decide what to do next. 

The three main options are: 

• Dispute the debt

• Negotiate or settle the debt 

• Ignore the debt (while this is technically an option, this is not recommended)

Option 1: Dispute the Debt

You can dispute the debt if you disagree with the amount the debt collector has indicated on your debt validation letter or with other details outlined in the letter.

Often, if there’s incorrect information or information you disagree with on your debt validation letter, that same information is on your credit report. It’s always a good idea to check your credit report and dispute any errors you discover. 

Under the Fair Credit Reporting Act (FCRA), you have the right to a free copy of your credit report from each of the three major credit bureaus — Experian, Equifax, and TransUnion — once every 12 months. 

Also, under the FCRA, you have the right to ask each credit bureau to remove incorrect, negative entries from your credit report using a 609 Credit Dispute Letter.

Option 2: Negotiate the Debt and Make a Settlement Offer

Paying past-due debt in full isn’t an option for many people. After all, if you had the money to pay, you probably already would have. If this sounds like your situation, consider negotiating a debt settlement instead. With a debt settlement, you negotiate to pay less than the total amount you owe.

Since you’re negotiating, start lower than where you’d like to end up. You could start as low as 25%, and see what the debt collector comes back with. Most creditors will settle for 40%–60% of the original amount, so be willing to meet somewhere in this range if possible.

It may not feel like it, but you do have power in this situation. Debt collectors typically buy your debt from the original creditor for pennies on the dollar. This is why they’re often willing to negotiate. They’ll usually make their profit even if you pay less than what you originally owed. 

Negotiating a successful settlement with Radius Global Solutions may seem intimidating, but it is possible. 

Can You Negotiate Every Past-Due Debt?

You can negotiate most common past-due consumer debts, such as credit card debt, medical bills, personal and payday loans. Tax debt is usually negotiable, too. The IRS has its own debt settlement options. 

But not every debt is negotiable. For example, mortgages and car loans can’t typically be negotiated. Since they’re backed by collateral, the lender can foreclose on the home or repossess the car if you default on the loan.

Federal student loans aren’t negotiable either. Luckily, due to recent changes, there are many student loan forgiveness options that may help if you’re struggling to pay your student debt.

Option 3: Ignore the Debt (Not Recommended)

While this is technically an option, ignoring the debt is not recommended. If Radius Global Solutions is contacting you, you may feel the urge to ignore them and hope it all goes away.

Unfortunately, this isn’t how it works. Often, ignoring debt collectors can increase your stress and make matters worse.

What Happens if I Ignore Radius Global Solutions?

The worst thing you can do if Radius contacts you is ignore them. Ignoring a debt collector can:

• Harm your credit score

• Increase your debt via interest charges, fees, or court costs

• Increase your odds of being sued and having your wages garnished

Some people believe the myth that your debt will go away after seven years. While the account may fall off your credit report after seven years, the debt itself doesn’t disappear. Debt collectors can continue their collection efforts as long as the statute of limitations hasn’t run out. And let’s be honest, no one wants a debt haunting them for that long.

Bottom line: The best thing you can do for yourself is to take action. You can take on Radius Global Solutions and come out the other side.

Can Radius Global Solutions Sue Me?

Yes. If Radius Global Solutions repeatedly contacts you and their collection efforts are ignored, they may opt to file a debt collection lawsuit. 

Each debt collector has its own calculation about whether and when to sue. They usually consider things like:

• How strict your state’s wage garnishment laws are

• How long your debt has been in collections

• How much you owe

If a debt collector sues you, you’ll receive official court documents called a summons and complaint. The summons notifies you of the lawsuit and which court will hear your case, and the complaint outlines the case against you. In most states, if you get sued someone will hand-deliver the summons to you or someone in your home. 

Let’s Summarize…

Radius Global Solutions is a legitimate debt collection agency. If they contact you, ensure they validate the debt before you do anything else. Then, decide how you want to respond. Remember, you have choices! If you want to resolve the matter and you agree you owe the debt, try negotiating a debt settlement.